<%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> Team Building Problem Statement

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Problem | Summary Justification |Front-End Analysis |Course Goals

Problem Statement:
Repurposing of Team Building Skills Seminar


In 1997, I was hired by the local university to provide an eight-hour seminar to teach university students teamwork skills. The peer advisory council sponsored the seminar, providing student enrichment and learning to the adult population at the university. The seminar was created from a need to teach the adult learners more effective skills in collaboration and team building The students were enrolled in undergraduate training and were enrolled in 300 and 400 level coursework at the university. The seminar goals included providing instruction in the areas of cooperation, communication and team building The course was offered for college credit and a professional development certificate of completion. The seminar was delivered during the Fall semester in 1997 and was considered by the learners and the sponsors to be tremendously helpful and useful for the learner’s academic and professional pursuits.

While working over the past five years with coaching and consulting clients I see the same issues that motivated the university offering of the Team Building Skills Workshop are present in businesses and professional employee challenges. Managers, business owners, employees and entrepreneurs face the challenges of working effectively as a team. Employees often lack essential skills or tools in the areas of communication and leadership. Many professionals do not have the skill level to implement a shared vision and create shared goals. In groups and organizations I see this familiar trend of inefficient work behaviors get in the way of the efficient flow and growth of the business. Additionally, a key characteristic in professional success is utilizing the skills related to team building.

Team building is a skill that can be introduced into an organization, business or team in a manner that empowers the group to be more engaged and efficient in the successful endeavors of the business or professional project goals. In the past five years of delivering programs and coaching clients I have realized that these same challenges that were addressed with the university seminar are common to many groups, organizations and businesses.

As a professional coach I recognize the skills taught in this workshop are useful for a broader audience than just this one-time offering at the university. This seminar provides professional tools that can be used by a wider audience if the instruction is repurposed to be delivered using the Internet and the Entrepreneurial Strategies website. I have delivered similar instructional products in the face-to face environment and find the limitations of time, resources and distance provide barriers for delivering instructional products to a wider audience. The learner technologies and supports available for delivery over the Internet provides an opportunity to extend this instruction to a broader audience.

One of my business goals is to continue to develop tools and supports for my clients. By providing this training using the Internet I can serve clients and potential learners more efficiently. Since my population of clients is diverse, I see this Team Building Skills Workshop as a long-term resource for existing and future clients. I find in my work with small businesses, professionals and adult learners that team-building skills are tools that support the individual to be more successful and proactive as a leader and team player in many situations, whether it is in school, employment or community leadership.

Since this course is an existing seminar taught in 1997, it will require some updating to be integrated for the web based environment.

Front End Analysis
In October of 2002 I conducted a learner survey for implementing a virtual business learning center (vblc). This survey was a precursor for future business and learning tools Entrepreneur Strategies is interested in developing for our business. Since the survey was conducted with our clients and learners who represent our target audience we can extrapolate from that survey that our learners make-up the following:

Our learners access the Internet daily for learning or accessing resources.
Most learners still access the internet using Modem. (See site goals for how we are addressing this in the design and development strategies.)
86.4% of respondents indicated they would expect to have Web Tutorials available to them in a virtual learning center
43.2% expect to have webinars and on-line seminars.
57.5% of respondents indicated they expected to pay for webinars.
82.6% indicated they would use the learning

This survey was conducted to determine the needs of our learners and the resources we need to include in a VBLC. We are planning on implementing the VBLC in the Spring, 2003. We would like to develop existing courses into courseware we can provide to our learners. We feel it would be helpful to begin to distribute the learning resources our audience has indicated they would use if these learner supports were available to them via the Internet. Our site goals have taken into consideration the needs of our learners, our audience and the technologies our learners will be required to use to successfully participate in the courseware. Also see the goals and strategies section as this details the learner supports we will be adding to address learner issues including technologies.

Justification to transition course from F2F to WLE
F2F= Face to Face LLLLLLLLWBL= Web Based Learning

F2F WBL
Schedules: Learners, facilities, real-time geography, travel expenses WBT provides consistent quality, flexibility for learners schedules, and wider audience. Training anytime, anywhere, without travel.
Employees / Learners must take time off from work and travel to attend the seminar WBT gives organizations flexibility for learners to attend and complete the training at home or from work, without travel or time away from the business.
Seat-time doesn't provide learners with the experience of reflection and time to work on a meaningful group project that relates to work and team building skills development. Many in-class activities are short in order to deliver the course materials.

Case study allows learners to learn, practice and reflect on their experiences while developing the tools and resources.

Provide clients more flexibility in acquiring business supports and tools. Can provide learner tools that are easily referenced even after the training is complete.

Diversity in learners may is conditional for schedules and organizations sponsoring the training Utilize the opportunity to provide the class to groups in the same business environment or mix it up to include more diversity of learning. The on-line format allows more flexibility in how we package the course and deliver the product to different groups.
Selling and packaging training - marketing requires a lot of leg work. Some prospects like to see a demo of the course and with the on-line course we can provide them some visuals and screen shots to demonstrate how the learning is delivered and while marketing to prospective clients.
Providing additional resources and learner supports is paper/hard copy and printed url's. The interactivity of the course allows learners to visit resources and tools, making it more likely they will return and reuse these objects or learning tools.
F2F is a one-time learning event with learners losing 75-95% of the material including the resources and tools. We can link the courseware to our virtual business learning center as a training module to continue providing tools and learning through our center, providing learners a way to continue learning and review.
F2F is a one-time offering, requiring additional resources to continue to provide the course to new groups. WBL provides instruction for clients to use and prospective clients to take in the future. Learner supports are electronic, requiring no additional cost to deliver the course continuously.

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The existing workshop goals include:

Focus of the Workshop
Coach learners the principles of teamwork:
Communication
Leadership
Attitude and Responsibility
Goals and Vision.
Create a teamwork experience.
Build a new paradigm about what teamwork is and put the ideas into action.

Delivery of Services:
Demonstrate and coach students in teamwork attitudes.
Learn to begin to use teamwork in a problem solving exercise.
Begin to develop strategies to integrate teamwork into the learner's experience.

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last updated 12/15/02
© 2002 All materials are copyrighted and owned by Success Coach, Becky Haugen.