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Problem
| Summary Justification |Front-End
Analysis |Course Goals
Problem
Statement:
Repurposing of Team Building Skills Seminar
In 1997, I
was hired by the local university to provide an eight-hour seminar to
teach university students teamwork skills. The peer advisory council sponsored
the seminar, providing student enrichment and learning to the adult population
at the university. The seminar was created from a need to teach the adult
learners more effective skills in collaboration and team building The
students were enrolled in undergraduate training and were enrolled in
300 and 400 level coursework at the university. The seminar
goals included providing instruction in the areas of cooperation,
communication and team building The course was offered for college credit
and a professional development certificate of completion. The seminar
was delivered during the Fall semester in 1997 and was considered by the
learners and the sponsors to be tremendously helpful and useful for the
learner’s academic and professional pursuits.
While working
over the past five years with coaching and consulting clients I see the
same issues that motivated the university offering of the Team Building
Skills Workshop are present in businesses and professional employee challenges.
Managers, business owners, employees and entrepreneurs face the challenges
of working effectively as a team. Employees often lack essential skills
or tools in the areas of communication and leadership. Many professionals
do not have the skill level to implement a shared vision and create shared
goals. In groups and organizations I see this familiar trend of inefficient
work behaviors get in the way of the efficient flow and growth of the
business. Additionally, a key characteristic in professional success is
utilizing the skills related to team building.
Team building
is a skill that can be introduced into an organization, business or team
in a manner that empowers the group to be more engaged and efficient in
the successful endeavors of the business or professional project goals.
In the past five years of delivering programs and coaching clients I have
realized that these same challenges that were addressed with the university
seminar are common to many groups, organizations and businesses.
As a professional
coach I recognize the skills taught in this workshop are useful for a
broader audience than just this one-time offering at the university. This
seminar provides professional tools that can be used by a wider audience
if the instruction is repurposed to be delivered using the Internet and
the Entrepreneurial Strategies website. I have delivered similar instructional
products in the face-to face environment and find the limitations of time,
resources and distance provide barriers for delivering instructional products
to a wider audience. The learner technologies and supports available for
delivery over the Internet provides an opportunity to extend this instruction
to a broader audience.
One of my
business goals is to continue to develop tools and supports for my clients.
By providing this training using the Internet I can serve clients and
potential learners more efficiently. Since my population of clients is
diverse, I see this Team Building Skills Workshop as a long-term resource
for existing and future clients. I find in my work with small businesses,
professionals and adult learners that team-building skills are tools that
support the individual to be more successful and proactive as a leader
and team player in many situations, whether it is in school, employment
or community leadership.
Since this course is an existing seminar taught in 1997, it will require
some updating to be integrated for the web based environment.
Front
End Analysis
In October of 2002 I conducted a learner survey for implementing a virtual
business learning center (vblc). This survey was a precursor for future
business and learning tools Entrepreneur Strategies is interested in developing
for our business. Since the survey was conducted with our clients and
learners who represent our target audience we can extrapolate from that
survey that our learners make-up the following:
Our learners
access the Internet daily for learning or accessing resources.
Most learners still access the internet using Modem. (See site
goals for how we are addressing this in the design and development
strategies.)
86.4% of respondents indicated they would expect to have Web Tutorials
available to them in a virtual learning center
43.2% expect to have webinars and on-line seminars.
57.5% of respondents indicated they expected to pay for webinars.
82.6% indicated they would use the learning
This survey
was conducted to determine the needs of our learners and the resources
we need to include in a VBLC. We are planning on implementing the VBLC
in the Spring, 2003. We would like to develop existing courses into courseware
we can provide to our learners. We feel it would be helpful to begin to
distribute the learning resources our audience has indicated they would
use if these learner supports were available to them via the Internet.
Our site goals have taken into consideration
the needs of our learners, our audience and the technologies our learners
will be required to use to successfully participate in the courseware.
Also see the goals and strategies section
as this details the learner supports we will be adding to address learner
issues including technologies.
Justification to transition course from F2F to WLE
F2F= Face to Face LLLLLLLLWBL= Web Based
Learning
| F2F |
WBL |
| Schedules:
Learners, facilities, real-time geography, travel expenses |
WBT
provides consistent quality, flexibility for learners schedules, and
wider audience. Training anytime, anywhere, without travel. |
| Employees
/ Learners must take time off from work and travel to attend the seminar |
WBT
gives organizations flexibility for learners to attend and complete
the training at home or from work, without travel or time away from
the business. |
| Seat-time
doesn't provide learners with the experience of reflection and time
to work on a meaningful group project that relates to work and team
building skills development. Many in-class activities are short in
order to deliver the course materials. |
Case
study allows learners to learn, practice and reflect on their experiences
while developing the tools and resources.
Provide
clients more flexibility in acquiring business supports and tools.
Can provide learner tools that are easily referenced even after
the training is complete. |
| Diversity
in learners may is conditional for schedules and organizations sponsoring
the training |
Utilize
the opportunity to provide the class to groups in the same business
environment or mix it up to include more diversity of learning. The
on-line format allows more flexibility in how we package the course
and deliver the product to different groups. |
| Selling
and packaging training - marketing requires a lot of leg work. |
Some
prospects like to see a demo of the course and with the on-line course
we can provide them some visuals and screen shots to demonstrate how
the learning is delivered and while marketing to prospective clients. |
| Providing
additional resources and learner supports is paper/hard copy and printed
url's. |
The
interactivity of the course allows learners to visit resources and
tools, making it more likely they will return and reuse these objects
or learning tools. |
| F2F
is a one-time learning event with learners losing 75-95% of the material
including the resources and tools. |
We
can link the courseware to our virtual business learning center as
a training module to continue providing tools and learning through
our center, providing learners a way to continue learning and review. |
| F2F
is a one-time offering, requiring additional resources to continue
to provide the course to new groups. |
WBL provides instruction for clients to use and prospective clients
to take in the future. Learner supports are electronic, requiring
no additional cost to deliver the course continuously. |
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The
existing workshop goals include:
Focus
of the Workshop
Coach learners the
principles of teamwork:
Communication
Leadership
Attitude and Responsibility
Goals and Vision.
Create a teamwork
experience.
Build a new paradigm
about what teamwork is and put the ideas into action.
Delivery
of Services:
Demonstrate and
coach students in teamwork attitudes.
Learn to begin to
use teamwork in a problem solving exercise.
Begin to develop
strategies to integrate teamwork into the learner's experience.
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